The Challenge of Hosting Acquisitions and Poor Support
In the world of web hosting, acquisitions and mergers are becoming increasingly common. While these business decisions might make sense for the companies involved, they can sometimes leave customers feeling abandoned, frustrated, and unsure of where to turn for reliable support when not handled properly. Unfortunately, these changes often lead to a decline in service quality as companies struggle to integrate systems, support teams, and customer bases. This is even more the case where the remaining company is as large as 123 Reg with the reputation of support that comes with a company that size.
With the recent announcement from tsoHost, customers are now faced with moving to 123 Reg, another hosting company under the same ownership. If you’ve been a tsoHost customer for a while, you may already be feeling the strain of decreased support and the uncertainty that comes with being shuffled between companies. This lack of consistency can be incredibly frustrating, especially when you rely on your hosting provider to keep your website up and running smoothly.
The Pain of Not Receiving Proper Support
One of the biggest frustrations customers experience during these transitions is the lack of reliable support. When hosting companies merge or undergo major changes, the support teams are often overwhelmed or undertrained, leaving customers with long wait times, unresolved issues, and a general sense of being left in the dark.
At Jolt, we’ve heard from many customers who have been in similar situations. They tell us stories of trying to get in touch with support, only to be met with generic responses or, worse, no response at all. This kind of experience can make you feel like just another number, rather than a valued customer. It’s especially concerning if you run a business, as downtime or unresolved technical issues can lead to lost revenue and damage to your brand’s reputation.
How Jolt Can Support You Through This Transition
At Jolt, we believe in putting our customers first. We understand how vital it is for your website to be online, fast, and secure. That’s why we’re offering our support to tsoHost customers who are looking for a better alternative. Here’s how we can help:
- Free Website Migration: Moving your website to a new hosting provider can seem like a daunting task, especially if you’re worried about downtime or technical issues. At Jolt, we offer a free, seamless migration service. Our team of experts will handle the entire process for you, ensuring your website and emails are transferred quickly and without any disruption to your service.
- 24/7/365 Expert Support in under 30 minutes: Unlike other hosting companies that may leave you waiting for hours (or days) for a response, Jolt offers 24/7/365 expert support with an average response time of less than 30 minutes. Our team is always on hand to help with any issues or questions you may have, and we pride ourselves on our fast response times and personalized service. We understand that every customer’s needs are different, and we’re here to provide the support you need, when you need it.
- Reliable and Secure Hosting Solutions: At Jolt, we offer a range of hosting solutions to suit your needs, whether you’re running a small personal blog or a large e-commerce site. Our servers are fast, reliable, and secure, ensuring your website is always online and performing at its best. Whether you need basic shared hosting, or a dedicated server, or a whole rack of servers, we have it handled.
- Customer Satisfaction and Trust: Don’t just take our word for it—our customers love us! Jolt has a proven track record of excellent customer satisfaction, with hundreds of positive reviews praising our support, reliability, and service quality. Unlike some other providers, we’re transparent about our reviews, and we encourage you to check out what our customers have to say. When surveyed 100% of our customers would recommend us!
Why Choose Jolt Over 123 Reg?
While 123 Reg may be the default option for tsoHost customers, it’s not the only option. At Jolt, we believe in offering a better alternative. We’re a customer-focused hosting company that values your business and is committed to providing the best possible service and support. When you choose Jolt, you’re choosing a partner that’s dedicated to helping you succeed online.
You don’t have to take our word for it though, we’ll put our money where our mouths are. Our web hosting comes with 3 months free, we’ll migrate your website for free, and it’s backed with a 45 day money back guarantee. What’s more if you have a minimum term to finish at 123 Reg / tsoHost we’ll give you your hosting completely free until that is due to end, so you don’t loose a penny.
Make the Switch to Jolt Today
If you’re feeling uncertain about the future with 123 Reg and are looking for a reliable hosting provider that puts your needs first, consider making the switch to Jolt. We’re here to help you through this transition and ensure your website remains online, fast, and secure.
Switch to Jolt today and get free migration, and 3 months free hosting or free hosting for the duration of any remaining minimum term you have at tsoHost (Whichever is longer!)
Reach out to our team today to learn more about our hosting solutions and how we can help you move forward with confidence. Don’t let the uncertainty of a hosting transition hold you back—choose Jolt and experience the difference of a hosting provider that truly cares.
